WE GO FIVE STAR – in some of Chicago’s best hotels

The lobby of the Four Seasons Hotel, Chicago. Slightly intimidating, until you get to know it.

Ooh, it would be nice to get used to this!

It was a pleasant surprise, though somewhat daunting, to be invited to write about the Chicago hotels where people stay when they’re either very rich or plain folks who have decided to splurge.

Regular visitors to this blog will know that Mevrouw T and I are not usually five star people. We normally ride our bikes to basic B&Bs or sleep in mountain refuges. The places and the journeys between them are what interest us; a hotel is just somewhere to lay our heads, though we hope it’s hygienic, comfortable and not shared with a football team on a post-season booze-up.

We sometimes feel intimidated by lobbies like the one pictured above, so it was nice to find that we were welcome, even when we hadn’t visited a laundromat for a few days and our shoes were showing signs of wear.

That’s the thing about top-class hotels. They are nice to people. It’s called ‘service’ and it’s what keeps them on top. They greet you by your name and remember you in the morning. They go the second mile.

‘If it’s not immoral or illegal, we’ll do it for our guests,’ said Kathryn Day, director of hotel services at the Waldorf Astoria. I couldn’t think of any really tough request to put this to the test (‘Get me an albino chihuahua by five o’clock tomorrow’) but I believed the staff would attempt anything on my behalf. Possibly for free.

If you offer a tip to the chap who carries your bags into the Waldorf Astoria, it will be politely refused. They have a strict no tipping policy, though they pride themselves on their superb service. That suits us Aussies beautifully. It’s not about the money, it’s the potential social embarrassment of the tipping system that we want to avoid.

When and how do we tip? What is the going rate? If we give too little will we seem mean, and if we give too much will we look like arrogant show-offs?

In the other classy establishments where tipping is allowed, staff were polite enough to act surprised and appreciative of our modest contributions. Note to self: The tipping minefield is worth a blog post on its own.

So back to the subject of this post…where did we stay?

The Four Seasons, East Delaware St.

The Four Seasons building is a massive tower, but it wasn’t easy to find the entrance – the lobby is on the seventh floor, above a few storeys of department store Bloomingdales. I guessed we were in the right place when a rather famous actor walked out the door – no, I didn’t get a photo and I’m not saying who. He’s entitled to his privacy and as a guest of a classy hotel so am I.

But the doormen directed us to the correct elevator and once there, we couldn’t miss it. That’s the lobby pictured above…or a small part of it.

Dennis at the reception desk had lived in Sydney, so we had a pleasant chat before heading upstairs…well, upelevator to the 25th floor. The view over Lake Michigan was spectacular.

View from the Four Seasons Hotel, Chicago

The Four Seasons is tall enough to have its own climate, so when the fog rolled in off the lake, the view was gone. The room was still very comfortable of course and in the bathroom was a nice range of shampoos and skin care products. We were too classy to pinch them.

Double rooms at the Four Seasons cost from US$449 a night.

The Public Hotel – North State Parkway

The Public, opened in 2011 after remodelling, is an Ian Schrager hotel. Design is the feature. The website says of entrepreneur Mr Schrager:

“His passionate commitment to the modern lifestyle has been expressed through a series of pioneering concepts: The hotel as home away from home, the hotel as theater, “cheap chic”, “lobby socializing”, the indoor/outdoor lobby, the urban resort, and the urban spa.”

We did enjoy the ‘cheap chic’ and ‘hotel as theater’ aspects.

Design is important in the Public Hotel

The cafe/bar is called a ‘library’, furnished with books and newspapers, and packed in the afternoons as the after-work crowd drop in for a drink. The barista also does a very good coffee, a rare achievement in Chicago.

We were thoughtfully upgraded to the ‘Marilyn Monroe’ room. The lady had moved on of course, but her picture was on the wall, along with an interesting collection of architecture and film books.

Library, Public Hotel

Breakfast at the Public was also excellent, beautifully served by Nicholas.

Eggs Benedict, as eaten by my fellow hotel researcher.

Officially the Public is only a four star establishment and the price reflects that, but we thought it was excellent value.

From US$180-555 per night.

Waldorf Astoria, Walton St.

Yes, the name alone creates expectations, but this is not the original old-style New York hotel. This is a smart modern concern, opened in 2009 as the Elysian Hotel, and rebadged by the Waldorf Astoria in 2012. It is rated Chicago’s number one hotel by TripAdvisor and Conde Nast, and who are we to argue? It’s simply stunning.

We made sure we wiped our feet before crossing the marble lobby.

The highlight of our stay was a meal in Danny Grant’s two Michelin-hatted restaurant RIA, with superb service and degustation menu, accompanied by matching wines.

Great food should not only look good…

…it should taste good too – Maine lobster and asparagus here…

…and to finish up with…you’re kidding!

Great Getaway rooms at the Waldorf Astoria cost from US$316 per night.

Seasonal Tasting Menu at RIA Restaurant is US$110, with matched wines add US$85.

Your correspondent was the fortunate guest of the Four Seasons and Waldorf Astoria and received a press rate at the Public Hotel. He travelled with the assistance of the Chicago Office of Tourism and Culture.

6 Comments

Filed under USA

6 responses to “WE GO FIVE STAR – in some of Chicago’s best hotels

  1. Photos good enough to eat….

  2. shawjonathan

    It’s a hard row you’ve chosen to hoe, Richard, and it’s noble of Mevrouw T to go there with you.

    • Yes, readers should be grateful for all the trouble we’re going to, Jonathan. Stay tuned for the post about the delayed flight, the missed connection and the 22 hour journey.

  3. Alan

    You should checkout the foyer in the Palmer hotel -17 E. Monroe Street Chicago

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s